All ticket sales are final, there are no refunds or exchanges. Each ticket includes a service fee of $2.78, and applicable taxes. A charge of $2.50 per order is also included to support the Capitol Theatre’s CIF (Capital Improvement Fund). Full payment is required at the time of booking, unless otherwise stated.
If you have purchased tickets for a Capitol Theatre Production or Presentation and it is cancelled by the Capitol Theatre, the option of a refund equal to the face value of the tickets will be made available. Service, delivery and transaction fees, such as CIF, will not be refunded.
Alternatively, the full value of the ticket purchase (including service, delivery and transaction fees) can be used in the following ways; 1) exchanged for tickets to another performance, 2) placed on account that you can use at any time in the future, 3) towards the purchase of a Capitol Theatre gift voucher that you can use at any time in the future, or 4) donated to the theatre in return for a tax receipt for the full value of your purchase