Capitol Theatre COVID-19 Safety Policy


UPDATE JUNE 20th: Capitol Theatre Covid-19 Policy

On behalf of the Capitol Theatre Board of Directors and Senior Management, I want to thank our patrons, partners, and community for their tremendous support throughout the past two years. We appreciate your understanding as we worked to make the theatre a safe, and comfortable, environment for our community, and value the feedback you provided when we welcomed you back.

While we navigate these early stages of recovery, we will continue to evaluate our COVID-19 Policy, with the safety of our employees, volunteers, artists, and guests as our top priority.

Dan Fraleigh



As of July 1st, 2022, proof of vaccination will no longer be required to attend a performance at the Capitol Theatre. Masks will remain mandatory, except when immediately eating or drinking, and the theatre will continue to provide distanced seating for all performances.

Prior to purchasing tickets to a performance, guests are expected to have reviewed and understood the current Capitol Theatre COVID-19 Safety Policy available on the website (below) and posted at the box office. We will continue to communicate any changes to our policy as they are developed.

Our greatest privilege is to serve our community with quality arts and entertainment programming throughout the year and we thank you in advance for your support ensuring that we can continue to do just that!

If there are any questions, please do not hesitate to contact us at of 905-885-1071.

COVID-19 SAFETY POLICY effective on September 1, 2021.

Latest Amendment June 15th, 2022

Purpose and General Statement

In light of the impact of COVID-19, the continuing concerns with variants of COVID-19, the ready availability of the COVID-19 vaccine, and in accordance with the Government of Ontario’s requirements, the Capitol Theatre is introducing a policy for COVID-19.

A copy of this policy is published on our web site ( and copies are located at our box office, in the theatre lobby and at building entrances. Questions about the policy can be sent via telephone (905-885-1071) or to our email address –

Protection of our staff, volunteers, artists, agents, contractors, audience members and other persons entering the Capitol Theatre premises (collectively called the “Covered Persons”) is of paramount importance and full COVID-19 vaccination is required for all Covered Persons.

The purpose of this policy is to reduce the risk of exposure to and transmission of COVID-19, a highly infectious and deadly communicable disease and is adopted to comply with Capitol Theatre obligations under occupational health and safety, human rights and other applicable legislation to take every reasonable precaution in the circumstances to protect workers and other Covered Persons entering our premises.

Although guests will no longer be required to provide proof of vaccination, they will be required to wear masks while in the Capitol Theatre premises and, where practicable, maintain social distancing.

This decision has not been taken lightly. In our view, requiring that all such individuals comply with this policy is necessary to ensure that everyone can work in a safe environment and our patrons can attend our theatre performances with confidence.


In the event an individual does not wear a mask or maintain social distancing, that individual will not be allowed to enter the Capitol Theatre. Employees will be placed on a leave without pay.

Respect for Human Rights

As required by human rights legislation, the Capitol Theatre will consider any request for accommodation, up to the point of undue hardship, by a Covered Person who is unable to comply with this policy.

Health Certification

By entering the Capitol Theatre premises, Covered Persons are acknowledging that the statements below are true each time they enter the Capitol Theatre. If any such statement is not true, the Covered Person should not enter the Capitol Theatre and, in the case of ticket-holders, use the exchange and refund policy to reschedule or refund their tickets:

  • I have not tested positive for COVID-19 in the past 10 days;
  • I have not experienced, within the past 48 hours, any new or worsening symptoms of COVID-19;
  • I have not had contact with any person having or suspected of having COVID-19 within the past 10 days.

Health Screening and Monitoring

  • Persons attending the Capitol Theatre may be asked COVID-19 screening questions either prior to arrival through a seating reservation system or upon arrival.
  • If any person (staff, volunteer, artist and contractor) were to feel ill during their shift, they will be expected to report this change in their health to staff or volunteer captain and will be asked to go home, self isolate and consult medical advice.

Public Access Areas

  • All public access areas will be supervised by staff/volunteers.
  • Sanitation stations will be available throughout the event area consisting of hand sanitizer, disposable gloves and face masks.
  • Social distancing and traffic flow will be enforced with stanchions, ground markings, directional signage when deemed appropriate.
  • Artists shall maintain a physical distance of at least 2 metres from spectators or be separated from spectators by plexiglass or some other impermeable barrier.


To ensure the comfort and safety of our audience members, we are operating at a reduced capacity. Reserved seating maps allow for seating of two guests together and one vacant seat between each group of two. Guests may book groups greater than two, however they must book designated available seats only. General Admission seats will be assigned to accommodate distancing between groups.

Mask Use

For Covered Persons, face coverings – covering nose, mouth, and chin (unless exempted by regulation) – must be always worn, except when eating or drinking in the assigned theatre seats or in other designated areas.

All staff, contractors and volunteers will wear masks during their shifts and are encouraged to always maintain social distancing. When not performing, performers shall wear masks. Children under the age of 2 are exempt.

Cleaning and Sanitation Procedures

All people on site (staff, volunteers, performers, contractors, and guests) will be asked to sanitize their hands at the beginning of their shift, upon entering the event and regularly throughout their visit. Signage will be posted throughout the event space and backstage areas.

Sanitation stations will be available to people on site (staff, volunteers, performers, contractors, and guests) and accessible throughout the event area and building consisting of hand sanitizer, gloves and masks.

Revision History

Approved by Board of Directors – September 14, 2021

Amended – September 22, 2021

Amended – October 25, 2021

Amended – June 15, 2022

The Capitol Theatre shall review this policy and update it as required by changing events and by government and public health authority direction.