COVID-19 PERFORMANCE UPDATE

The Capitol Theatre continues to place the highest priority on the health and safety of our cherished Capitol family – staff, volunteers, artists and theatre patrons. It is imperative that we continue to support the global fight against the spread of COVID-19.

The Capitol Theatre has extended the suspension of all mainstage performances until Dec 31st, 2020.

Below is a list of the performances that have been affected at this time.

If you are a patron who has currently purchased tickets to the above performances, before asking for a refund, we ask for your consideration of the following alternatives:

  • Please await the results of our efforts to re-schedule these shows and keep your tickets for use on the new dates*
  • Defer a refund in exchange for tickets for a performance scheduled later in the season. If you choose this option no action is required by you at this time – we will be in touch in the days to follow.
  • Place the value of your tickets on a Capitol Theatre gift card that you can use at any time in the future.
  • Donate the value of your tickets to the theatre in return for a tax receipt for the full value of your purchase

*If you wish to consider the rescheduled date for the performance you have purchased tickets for, there is no action required at this time. We will contact you directly in the days to follow.

Thank you in advance for considering the alternative options.

Please Note: We will continue to adapt as news of the virus continues to emerge. If further adjustments to the schedule are required, The Capitol Theatre will again make the appropriate steps to remain vigilant and informed on what we must do to ensure your comfort and safety.

We remain grateful to those who have taken the time to reach out offering genuine words of encouragement and support during these unprecedented times including those who have placed a special message on the Capitol Theatre’s iconic marquee through the Your Name In Lights campaign, those who have joined the Capitol Theatre’s Membership and to those who have generously provided a much-needed Donation in support of the future Capitol Experience!

The Capitol Theatre family realizes that we are all affected by the circumstances surrounding the COVID-19 virus and we want to offer our best wishes for the continued good health of you and your family.

We look forward to returning to the stage, after this now extended intermission.

Stay Safe & Healthy

If you have any questions or comments, please be in touch with me by phone or email.

Erin Peirce

Managing Director
erin@capitoltheatre.com
905-885-9060


COVID-19 Refund Policy

July 10th, 2020

The Capitol Theatre continues to place the highest priority on the health and safety of our cherished Capitol family – staff, volunteers, artists, and theatre patrons. It is imperative that we continue to support the global fight against the spread of COVID-19.

The Capitol Theatre has extended the suspension of all mainstage performances until Dec 31st, 2020.

Every effort is being made to reschedule the affected performances and we remain very optimistic in our plans to announce programming for the 2021 season in the coming months. At this time, future dates have not yet been confirmed.

As the impacts of COVID-19 on the theatre become more clear, we ask ticket holders to consider supporting the theatre’s sustainability and await the results of our efforts to re-schedule performances.

If you are a patron who has currently purchased tickets to performances scheduled from now until December 31st, 2020, before asking for a refund, we ask for your consideration of the following alternatives:

  • Please await the results of our efforts to re-schedule these shows and keep your tickets for use on the new dates*
  • Defer a refund in exchange for tickets for a performance scheduled later in the season. If you choose this option no action is required by you at this time – we will be in touch in the days to follow.
  • Place the value of your tickets on a Capitol Theatre gift card that you can use at any time in the future.
  • Donate the value of your tickets to the theatre in return for a tax receipt for the full value of your purchase

*If you wish to consider the rescheduled date for the performance you have purchased tickets for, there is no action required at this time. We will contact you directly in the days to follow.

Thank you in advance for considering the alternative options.